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Frequently Asked Questions

Where are you located?

North Raleigh – Lafayette Village

A charming, walkable boutique studio located in the European-inspired Lafayette Village community. Perfect for clients seeking a polished, luxury aesthetic experience in North Raleigh.

Raleigh – Inside the Beltline (Private Home Studio)

A serene, intimate home-based studio in central Raleigh, offering a highly personal and private aesthetic experience where KÁLLOS first took root.

You can schedule your appointment anytime through our secure online booking system. Simply visit our Patient Dashboard to choose your preferred location—Inside the Beltline (Raleigh) or North Raleigh (Lafayette Village)—and select the treatment that best fits your goals. If you’re unsure what you need, a Consultation is always a perfect place to start.

Pricing for each treatment can be found under the Services section of the KÁLLOS: A Beauty Studio website. If you’d like to learn more about personalized treatment options and exact pricing, we’d love to welcome you for a complimentary consultation — tailored to your unique goals and aesthetic vision.

At KÁLLOS, we use both Restylane and Juvéderm products, carefully selected based on your aesthetic goals, treatment plan, and any previous filler history. Each product is chosen to achieve the most natural, balanced result for your lips.

Avoiding Advil, Ibuprofen, Aleve, Aspirin, Motrin, Vitamin E, fish oil, St. John’s Wort, and other non-steroidal anti-inflammatory products 14 days prior to treatment will help decrease your chance of bruising.

Avoid alcohol 24 hours before your treatment to reduce the chances of bruising.

Schedule your injections appt at least 1 month prior to a special event, such as a wedding or vacation. To allow yourself time for a follow-up 2 weeks prior. Results may take up to 2 weeks to appear. Bruising and swelling may be apparent in that period of time.

You are not a candidate if you are pregnant or breastfeeding.

If you have an egg allergy, history of Lou Gehrig’s, peripheral nerve issues, myasthenia gravis, previous muscle weakness with carcinoma, blurred or double vision or drooping upper-lids, you are not a candidate for neurotoxin.

You are NOT a candidate if you have an active infection in the area of treatment.

Remain upright for 6 hours post treatment.

No vigorous exercise or activities (heavy lifting, cardio, yoga, etc.) for 24 hours.

Avoid facial massaging, GUA SHA, Clairsonic, facials, or firm pressure to treatment areas for 10 days.

Avoid tanning beds, steam rooms, and saunas for 10 days.

Avoid applying makeup for 24 hours to areas of treatment.

If there is bruising at the injection site, apply ice or arnica gel

Allow 14 days for maximum effect to be appreciated. At 14 days, if any adjustments are needed, please contact the office.

If you are new to a provider or new to neurotoxin, a 14 day in-person follow up will be booked to ensure optimal outcomes and allow for any necessary adjustments.

Please contact the office if you have any concerns or questions.

We kindly request that you carefully review the following information as it contains important details. Avoid the use of Aspirin, NSAIDS, Ginko Biloba, Garlic Supplements, Green Tea, Flax Oil, Cod Liver Oil, Vitamins A, and E, and essential fatty acids for up to 1-week pre and post-injection as they will increase your risk of bruising.

Please contact provider if any apply, as we may need to reschedule your appointment:

Any vaccinations/boosters in the last 2 weeks

Breastfeeding or pregnant

Keloid scarring

Taking antibiotics for an active infection

Taking blood thinners or steroids

Chemo/radiation in the last 12 months

Allergies to lidocaine

Dental work within 2 weeks of injections.

The treated area may be swollen, sore, bruised and/or lumpy/bumpy. Apply ice lightly to the areas injected, for 10 min each hour. Numbness from the lidocaine may persist for 1 to 2 hours. Avoid all medications/supplements/foods/alcohol (unless medically necessary) that were listed in the pre-care instructions until swelling and bruising have healed. If you experience a need for pain relief, please use Tylenol (unless it is contraindicated to a condition you have or medication you are taking). If you are experiencing bruising or swelling, please apply Arnica gel (this is an over-the-counter supplement that can be purchased at your local pharmacy) until bruising/swelling subsides, unless it is contraindicated with any of your medications/medical conditions.

Please allow 4 weeks for the filler to fully settle prior to evaluating results.

Do NOT massage/rub the treated areas at anytime unless instructed to do so by your provider.

Do NOT perform strenuous activities (heavy lifting, cardio, yoga, etc.) for 24 hours.

No facials, massages, exfoliating, gush, or using any Clarisonic devices for at least 10 days following injections.

Avoid tanning beds, steam rooms, and saunas for 48-72 hours.

Please wait until the day after treatment before wearing hats or headbands.

You may apply ice following treatment and for the first 48 hours to reduce severity of bruising. Apply for 10 min every hour or as instructed by your provider.

Take Arnica Tablets to help reduce severity of bruising and swelling.

Apply arnica gel/cream to area of treatment.

 

EMERGENCY:

Contact us immediately if you notice the following:

Severe pain and/or color change (pale/dusky/blotchiness) of skin anywhere on the face. Even if it’s away from the area injected.

Increase in pain, discomfort, color change hours after injections.

Herpes or blister-like outbreak 24-72 hours after injections.

Severe swelling (3 times increase in size) after treatment.

The following are contraindications with your Sculptra appointment. Please call if any apply, as we may need to reschedule your appointment.

Any vaccinations/boosters in the last 2 weeks

Breastfeeding or pregnant

Keloid scarring

Taking antibiotics for an active infection

Taking blood thinners or steroids

Chemo/radiation in the last 12 months

Allergies to lidocaine

Dental work within 2 weeks of injections

Avoid the use of Aspirin, NSAIDS, Ginko Biloba, Garlic Supplements, Green Tea, Flax Oil, Cod Liver Oil, Vitamins A, and E, and essential fatty acids for up to 1-week pre and post-injection as they will increase your risk of bruising.

Do not drink alcoholic beverages 24 hours before (or after) your treatment to avoid extra bruising.

You may take Arnica tablets 2-3 days prior to your injection to reduce the risk of bruising.

Do not apply products that are potentially irritating for 2 -3 days before and after treatment (examples- tretinoin/Retin-A, glycolic acid, benzoyl peroxide, hydroquinone).

Inform your provider if you have a history of cold sores to receive advice on antiviral therapy prior to treatment.

Do not use the above stated if you are pregnant or breastfeeding or are allergic to any of its ingredients.

Please inform your provider if you have any questions about this prior to the treatment.

Day of Treatment: Sculptra is a powder that must be reconstituted and suspended in sterile water before injecting it into the skin. Therefore, it is important to remember that immediately after your treatment; you will feel full in the areas treated which is a direct effect of the water injected into those areas. This fullness will completely disappear over several hours once the treatment is completed and the areas treated will then look exactly the same as they did prior to having the treatment. Collagen stimulation will naturally start to occur approximately 8-12 weeks after the treatment and will reach a peak within the first 6 months. Please do not equate the lack of immediate result with a treatment failure – the results are delayed and will be slowly increasing over time. Initial treatments will require 2-3 sessions of Sculptra injections.

For facial treatment, please arrive with a clean face and do not wear makeup.

You may experience a mild amount of tenderness or stinging during and following injection.

Redness and swelling are normal. Some bruising may also be visible.

Massage is essential in prevention of nodules/bumps in treatment area and ensuring optimal even collagen stimulation. You must massage 5x a day, for 5 minutes each, for 5 days.

Apply ice for 10-15 minutes every hour for the first 24-48 hours, as needed.

After treatment, there will be moderate swelling and redness with the possibility of bruising. These symptoms will resolve in about 7 days. You may apply topical Arnica cream/gel, as needed.

Avoid makeup to treatment area for 48 hours.

Avoid strenuous exercise for 24 hours to reduce bruising. You may resume other normal activities/routines immediately.

Avoid tanning beds, saunas, or hot tubs for at least 1 week.

You may take Acetaminophen/Tylenol if you experience any mild tenderness/discomfort.

Avoid extended UV exposure until any redness/swelling has subsided. Apply SPF.

Avoid submerging in a pool, jacuzzi, or the ocean for 24-48 hours after treatment.

Avoid laser, IPL, or skin tightening treatments of the area for at least 2-3 weeks.

You may continue your routine topical products 1 week after injection.

Follow up will occur in the first 6-8 weeks.

Avoid any exfoliating agents for 48 hours prior to your appointment

Avoid AHAs, BHAs, retinols, and self-tanning for 7 days prior to your appointment

Avoid any waxing, hair removal, or hair bleaching for 14 days prior to your appointment

Avoid UV or sun exposure for 14 days prior to your appointment

Immediately after your treatment, your skin may be more sensitive than usual. Use tepid water for the initial 24 hours to wash the treated area.

 

After 24 hours, use a gentle cleanser to cleanse the face for the following 48 hours and gently dry the treated skin.

 

Do not use non-mineral make up for 48 hours post treatment

 

Keep the skin hydrated with a gentle moisturizer.

 

Do not take any inflammatory medicines for at least 2 weeks post treatment.

 

Do not apply makeup or sunscreen or 24 hours after the procedure.

 

Do not apply any makeup with a makeup brush, especially if it is not new/recently cleaned.

 

After the initial 24 hours, apply a broad spectrum UVA/UVB sunscreen with a minimum SPF 30 for at least two weeks. A chemical-free sunscreen is highly recommended.

 

AVOID:

 

For at least 14 days post treatment, do NOT use any Hydroxy Acid, Retinol (Vitamin A), Vitamin C (in a low pH formula) or anything perceived as ‘active’ skincare.

 

Avoid excessive IV exposure sunbeds and tanning creams for 14 days post-treatment.

Avoid waxing, bleaching or hair removal for 14 days post-treatment

Do not go swimming or use the sauna/steam room for 14 days post-treatment.

Do not participate in strenuous exercise for at least 24 hours post-treatment.

Any concerns please contact provider

If you have a history of cold sores, we recommend you are pretreated with acyclovir prior to your injections. Please let us know if you need a prescription called into your pharmacy.

Avoid alcohol and cigarettes 24-48 hours before and after your treatment, as these may contribute to increased swelling, bruising, and irritation. Limit caffeine intake.

It is not recommended to do microneedling if you are pregnant or breastfeeding.

If you develop a cold/flu, cold sore, blemish or rash, etc. in the area to be treated prior to your appointment, we recommend you reschedule your appointment until it resolves.

We highly recommend a topical vitamin C and A (retinol) to promote skin health. Stop these 5 days prior to microneedling. Resume after skin is healed.

We recommend waiting at least 2 weeks before and after your microneedling to have any other cosmetic facial treatments, including Botox, dermal filler, laser, ultrasound, peel, facials, microdermabrasion, etc.

Schedule your next microneedling treatment in 4 weeks after your first one. Best results are from a package of treatments.

If you have a history of cold sores, we recommend you are pretreated with acyclovir prior to your injections. Please let us know if you need a prescription called into your pharmacy.

Avoid alcohol and cigarettes 24-48 hours before and after your treatment, as these may contribute to increased swelling, bruising, and irritation. Limit caffeine intake.

It is not recommended to do microneedling if you are pregnant or breastfeeding.

If you develop a cold/flu, cold sore, blemish or rash, etc. in the area to be treated prior to your appointment, we recommend you reschedule your appointment until it resolves.

We highly recommend a topical vitamin C and A (retinol) to promote skin health. Stop these 5 days prior to microneedling. Resume after skin is healed.

We recommend waiting at least 2 weeks before and after your microneedling to have any other cosmetic facial treatments, including Botox, dermal filler, laser, ultrasound, peel, facials, microdermabrasion, etc.

Schedule your next microneedling treatment in 4 weeks after your first one. Best results are from a package of treatments.

To make the most out of your upcoming PRF treatment, please follow our pre-treatment instructions. We cannot treat if: pregnant, nursing, diagnosis of any hematological disorder, recent (within 2 weeks) or active infection, or during an autoimmune condition flare up.

**Please get clearance from your physician if you have a history of autoimmune, neurological, psychological disorders, or recent vaccines. Do NOT stop taking any prescribed anticoagulants for this procedure unless cleared by your prescribing practitioner

Please Avoid and Call Us If:

Facial surgeries/trauma within the last 8 weeks.

Active cold sore if treating the lip area.

Any use of Aspirin within the last two weeks (do NOT stop taking any prescribed anticoagulants for this procedure unless cleared by your prescribing practitioner).

Hydrate, hydrate, hydrate! Drink at least 64 oz of water and eat a good snack before coming to prepare for the blood draw.

Avoid Omega 3s, Turmeric, Ibuprofen, Vitamin E, Ginkgo Biloba, Garlic Supplements for 7 days prior.

It is recommended, if you have a special event or vacation coming up that you schedule your treatment at least 2 weeks in advance (we prefer 3-4).

Discontinue use of anti-inflammatory drugs (steroidal and non-steroidal) such as Aspirin, Motrin (or any other Ibuprofen drugs) at least 3 days to 1 week before your treatment. With PRF, we “want” inflammation this is one of the mechanisms of how PRF does its work. If you are or have been on systemic use of corticosteroids (steroids) within 2 weeks of treatment, we cannot treat you. Consult your physician for approval to discontinue the use of steroids and receive treatment.

It is recommended that you avoid: Alcohol, caffeine, Niacin supplement, spicy foods, and cigarettes 3 days before and after your treatment. (All of these may increase the risk of bruising).

Take 2000 mg of Vitamin C daily before your treatment.

To lessen your chance of irritation & redness, pause the use of Retinol & exfoliating acids 3 days before your treatment & for 3 days after.

If you develop a fever, cold, or flu symptoms, or develop a cold sore, blemish, or rash, etc. in the area to be treated prior to your appointment, you must reschedule (we will not treat you).

Do not touch, press, massage, or manipulate the treatement area(s).

Keep your head above your heart for 4 hours.

Do not exercise for 24-48 hours.

Continue to avoid Aspirin (blood thinning medication) for 2 weeks post-procedure (DO NOT stop taking any prescribed anticoagulants for this procedure unless cleared by your prescribing practitioner).

If you experience discomfort or pain, you may take acetaminophen/Tylenol as directed.

Do not apply ice to the treatment area for 72 hours.

Do not wash or take a shower for at least 6 hours after your treatment.

Do not use any hair products, lotions, creams, or make-up for at least 6 hours after your treatment.

Avoid hot baths, saunas, and steam rooms for 3 days.

It is normal to experience bruising, redness, itching, soreness, and swelling that may last 3-14 days following your procedure.

Item descripPrivacy Policy

Effective Date: 1/8/25

KALLOS: A Beauty Studio is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kallosabeautystudio.com including any other media form, media channel, mobile website, or mobile application related or connected thereto

1. Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Data:

    • Name, email address, phone number, date of birth, and address when you fill out forms on our site.

    • Payment details if you book or pay for services online.

  • Health Information:

    • Medical history, photos, or other information related to treatments and consultations provided by you.

  • Automatically Collected Data:

    • IP address, browser type, operating system, and usage details when you interact with our site.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our services.

  • Communicate with you, including appointment reminders and promotional offers.

  • Maintain medical records and ensure compliance with legal and regulatory requirements.

  • Improve our website and user experience.

  • Process payments securely.

3. Sharing Your Information

We do not sell your personal information. We may share your information with third parties in limited circumstances, including:

  • Service providers assisting with operations, such as payment processors or email communication platforms.

  • Regulatory authorities or legal entities, when required by law.

  • With your consent, for marketing purposes or third-party collaborations.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience.

  • Analyze site traffic and usage patterns.

  • Customize our content and advertisements.

You can manage your cookie preferences through your browser settings.

5. Data Security

We implement industry-standard measures to safeguard your information. However, no data transmission or storage system can be guaranteed as 100% secure. Please notify us immediately of any security concerns.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent for processing your data at any time.

  • Opt out of marketing communications.

To exercise these rights, contact us at [Insert Contact Email or Phone Number].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before submitting any data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us!